{"id":2404,"date":"2022-01-31T19:56:07","date_gmt":"2022-01-31T22:56:07","guid":{"rendered":"http:\/\/www.tab.pro.br\/?page_id=2404"},"modified":"2022-11-03T15:19:14","modified_gmt":"2022-11-03T18:19:14","slug":"esm","status":"publish","type":"page","link":"https:\/\/www.tab.pro.br\/index.php\/esm\/","title":{"rendered":"ESM"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2404\" class=\"elementor elementor-2404\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-a01df0b elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"a01df0b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-01f0123\" data-id=\"01f0123\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e29b80e elementor-widget elementor-widget-heading\" data-id=\"e29b80e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ESM<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-701be47 elementor-widget elementor-widget-heading\" data-id=\"701be47\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gest\u00e3o de Servi\u00e7os Corporativos\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-066d1a7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"066d1a7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d21abd5 elementor-widget elementor-widget-heading\" data-id=\"d21abd5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reduza os tempos de resposta e agilize a entrega de servi\u00e7os\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83bed3a elementor-widget elementor-widget-spacer\" data-id=\"83bed3a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-79c5085 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79c5085\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-eb308dd\" data-id=\"eb308dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eafee8d elementor-widget elementor-widget-button\" data-id=\"eafee8d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"#\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-desktop\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicite uma apresenta\u00e7\u00e3o<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f725809\" data-id=\"f725809\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5f2e62c\" data-id=\"5f2e62c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-6fa57dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fa57dd\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e7be8e9\" data-id=\"e7be8e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-380a515 elementor-widget elementor-widget-heading\" data-id=\"380a515\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A Solu\u00e7\u00e3o \u2013 SoftExpert ESM<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a405d8 elementor-widget elementor-widget-text-editor\" data-id=\"1a405d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>O\u00a0<strong>SoftExpert ESM<\/strong>\u00a0\u00e9 um software que suporta o\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/solucao\/itil\/\">ITIL<\/a>\u00ae e outros frameworks de melhores pr\u00e1ticas amplamente adotados, integrando\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/produto\/gestao-solicitacoes-servicos\/\">solicita\u00e7\u00f5es de servi\u00e7o<\/a>, gest\u00e3o de\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/produto\/gestao-incidentes\/\">incidentes<\/a>\u00a0e\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/produto\/gestao-problemas\/\">problemas<\/a>, acordo de n\u00edvel de servi\u00e7o (SLA),\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/produto\/gestao-base-conhecimento\/\">base de conhecimento<\/a>, gest\u00e3o de configura\u00e7\u00e3o (CMDB) e gest\u00e3o de recursos humanos de TI em uma \u00fanica plataforma.<\/p><p><strong>Solicita\u00e7\u00f5es de Servi\u00e7o:<\/strong>\u00a0Integra facilmente as solicita\u00e7\u00f5es de servi\u00e7o com a gest\u00e3o de recursos,\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/produto\/gestao-portfolio-projetos\/\">portf\u00f3lio<\/a>\u00a0e\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/produto\/gestao-projetos-servicos\/\">projetos<\/a>. Gerencia de maneira eficiente e eficaz as solicita\u00e7\u00f5es de servi\u00e7o de TI, recursos, or\u00e7amentos e projetos, entregando novas iniciativas de TI no prazo, dentro do or\u00e7amento e de acordo com as especifica\u00e7\u00f5es.<\/p><p><strong>Gest\u00e3o de Incidentes e Problemas:<\/strong>\u00a0Automatiza todo o ciclo de vida da\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/produto\/gestao-incidentes\/\">gest\u00e3o de incidentes<\/a>\u00a0e\u00a0<a href=\"https:\/\/www.softexpert.com\/pt-br\/produto\/gestao-problemas\/\">problemas<\/a>\u00a0atrav\u00e9s de um workflow configur\u00e1vel, garantindo a continuidade dos servi\u00e7os cr\u00edticos de TI. Relat\u00f3rios anal\u00edticos garantem uma informa\u00e7\u00e3o precisa, relevante e sempre dispon\u00edvel com a finalidade de garantir conformidade e continuidade dos neg\u00f3cios.<\/p><p><strong>Gest\u00e3o de Configura\u00e7\u00e3o:<\/strong>\u00a0Controla e protege o desenvolvimento dos recursos de TI atrav\u00e9s da facilita\u00e7\u00e3o dos processos de gest\u00e3o de configura\u00e7\u00e3o. Gestores podem facilmente definir e cumprir com processos de mudan\u00e7a padronizados, assegurando a notifica\u00e7\u00e3o e o menor impacto poss\u00edvel ao usu\u00e1rio.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c6d5c83\" data-id=\"c6d5c83\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84fad0a elementor-widget elementor-widget-image\" data-id=\"84fad0a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"482\" src=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2022\/02\/xFramework-ESM-PT.png.pagespeed.ic_.8Yea3j7_Hs.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2022\/02\/xFramework-ESM-PT.png.pagespeed.ic_.8Yea3j7_Hs.webp 480w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2022\/02\/xFramework-ESM-PT.png.pagespeed.ic_.8Yea3j7_Hs-300x300.webp 300w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2022\/02\/xFramework-ESM-PT.png.pagespeed.ic_.8Yea3j7_Hs-150x150.webp 150w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-c518454 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c518454\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8b40492\" data-id=\"8b40492\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87de78d elementor-widget elementor-widget-image-gallery\" data-id=\"87de78d\" data-element_type=\"widget\" data-widget_type=\"image-gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-gallery\">\n\t\t\t<div id='gallery-1' class='gallery galleryid-2404 gallery-columns-2 gallery-size-2048x2048'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"87de78d\" data-elementor-lightbox-title=\"2-Catalogo-de-Servi\u00e7os\" e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NjkyLCJ1cmwiOiJodHRwczpcL1wvd3d3LnRhYi5wcm8uYnJcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMTlcLzAyXC8yLUNhdGFsb2dvLWRlLVNlcnZpY29zLnBuZyIsInNsaWRlc2hvdyI6Ijg3ZGU3OGQifQ%3D%3D\" href='https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/2-Catalogo-de-Servicos.png'><img loading=\"lazy\" decoding=\"async\" width=\"1366\" height=\"768\" src=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/2-Catalogo-de-Servicos.png\" class=\"attachment-2048x2048 size-2048x2048\" alt=\"\" srcset=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/2-Catalogo-de-Servicos.png 1366w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/2-Catalogo-de-Servicos-300x169.png 300w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/2-Catalogo-de-Servicos-1024x576.png 1024w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/2-Catalogo-de-Servicos-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"87de78d\" data-elementor-lightbox-title=\"5-Gest\u00e3o-de-incidentes\" e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Njk1LCJ1cmwiOiJodHRwczpcL1wvd3d3LnRhYi5wcm8uYnJcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMTlcLzAyXC81LUdlc3Rhby1kZS1pbmNpZGVudGVzLnBuZyIsInNsaWRlc2hvdyI6Ijg3ZGU3OGQifQ%3D%3D\" href='https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/5-Gestao-de-incidentes.png'><img loading=\"lazy\" decoding=\"async\" width=\"1366\" height=\"768\" src=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/5-Gestao-de-incidentes.png\" class=\"attachment-2048x2048 size-2048x2048\" alt=\"\" srcset=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/5-Gestao-de-incidentes.png 1366w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/5-Gestao-de-incidentes-300x169.png 300w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/5-Gestao-de-incidentes-1024x576.png 1024w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/5-Gestao-de-incidentes-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"87de78d\" data-elementor-lightbox-title=\"6-Gest\u00e3o-de-problemas\" e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Njk2LCJ1cmwiOiJodHRwczpcL1wvd3d3LnRhYi5wcm8uYnJcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMTlcLzAyXC82LUdlc3Rhby1kZS1wcm9ibGVtYXMucG5nIiwic2xpZGVzaG93IjoiODdkZTc4ZCJ9\" href='https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/6-Gestao-de-problemas.png'><img loading=\"lazy\" decoding=\"async\" width=\"1366\" height=\"768\" src=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/6-Gestao-de-problemas.png\" class=\"attachment-2048x2048 size-2048x2048\" alt=\"\" srcset=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/6-Gestao-de-problemas.png 1366w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/6-Gestao-de-problemas-300x169.png 300w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/6-Gestao-de-problemas-1024x576.png 1024w, https:\/\/www.tab.pro.br\/wp-content\/uploads\/2019\/02\/6-Gestao-de-problemas-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/a>\n\t\t\t<\/div><\/figure>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e83be95\" data-id=\"e83be95\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8563e25 elementor-widget elementor-widget-heading\" data-id=\"8563e25\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Principais benef\u00edcios da solu\u00e7\u00e3o<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3333ebb elementor-widget elementor-widget-eael-feature-list\" data-id=\"3333ebb\" data-element_type=\"widget\" data-widget_type=\"eael-feature-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"-icon-position-left -tablet-icon-position-left -mobile-icon-position-left\">\n\t\t\t<ul id=\"eael-feature-list-3333ebb\" class=\"eael-feature-list-items circle stacked \">\n\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-0349507\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-0\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Automatiza todo o ciclo de vida do gerenciamento de tickets, incidentes e problemas.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-a0db190\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-1\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Evita falhas de servi\u00e7o e atrasos de SLA.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-bbf77fd\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-2\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Aumenta a produtividade dos agentes do service desk.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-fc215fc\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-3\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Reduz incidentes classificados incorretamente ou duplicados.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-b9e77ff\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-4\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Evita o desperd\u00edcio de tempo e recursos resultantes de mudan\u00e7as mal planejadas.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-6fc35a5\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-5\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Simplifica a experi\u00eancia do usu\u00e1rio por meio de portais de autoatendimento e cat\u00e1logos de servi\u00e7os f\u00e1ceis e personalizados.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-597ba91\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-6\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Prev\u00ea os impactos e ajuda na tomada de decis\u00f5es mais \u00e1geis e assertivas atrav\u00e9s do CMDB.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-3eeb221\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-7\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Entrega servi\u00e7os de acordo com o or\u00e7amento e prazos previstos, atrav\u00e9s dos recursos integrados de gerenciamento de projetos.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-ca27435\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-8\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Melhora a disponibilidade da infraestrutura com recursos integrados de gerenciamento de ativos.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-f9ccc39\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-9\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n\t\t\t\t\t\t\t<h3 class=\"eael-feature-list-title\"\t\t\t\t\t\t\t><\/h3\t\t\t\t\t\t>\n\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Fornece visibilidade completa do desempenho do servi\u00e7o de TI e ajuda a identificar oportunidades de melhoria.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1f66d6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f66d6c\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04282b7\" data-id=\"04282b7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ff6ea3 elementor-widget elementor-widget-heading\" data-id=\"5ff6ea3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retorno sobre o Investimento (ROI)\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb40fc4 elementor-widget elementor-widget-text-editor\" data-id=\"bb40fc4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Normalmente quando profissionais discutem o ROI de um investimento, eles est\u00e3o pensando principalmente nos benef\u00edcios &#8220;financeiros&#8221;. Atualmente, as empresas devem tamb\u00e9m considerar os benef\u00edcios &#8220;n\u00e3o-financeiros&#8221; de um investimento.<\/p><p>Benef\u00edcios financeiros incluem o impacto no or\u00e7amento e finan\u00e7as de uma empresa, por exemplo, redu\u00e7\u00e3o de custos e aumento de receita.<\/p><p>Benef\u00edcios n\u00e3o financeiros s\u00e3o os chamados benef\u00edcios intang\u00edveis ou n\u00e3o quantific\u00e1veis de um investimento. Diferentemente dos retornos financeiros, pode n\u00e3o haver um indicador ou crit\u00e9rio comumente aceito pelas empresas para medir o seu retorno. Contudo, as solu\u00e7\u00f5es SoftExpert apresentam um potencial ineg\u00e1vel para produzir impactos positivos no desempenho das organiza\u00e7\u00f5es e para auxili\u00e1-las a alcan\u00e7ar seus objetivos, com benef\u00edcios como, aumento da satisfa\u00e7\u00e3o do cliente, informa\u00e7\u00f5es mais precisas e ciclos mais curtos.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1157b1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1157b1e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cab8e1\" data-id=\"7cab8e1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6776b7 elementor-widget elementor-widget-heading\" data-id=\"d6776b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Materiais em destaque<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-27dd771 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27dd771\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-43b0036\" data-id=\"43b0036\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e11f0d eael-infobox-content-align-left eael-infobox-shape-square eael-infobox-hover-img-shape-square elementor-widget elementor-widget-eael-info-box\" data-id=\"0e11f0d\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                    <div class=\"eael-infobox\">\n                    <div class=\"infobox-icon\">\n\n                            <img decoding=\"async\" src=\"https:\/\/www.tab.pro.br\/wp-content\/uploads\/2021\/10\/Downloader.la-6169831b65a3c-e1643470054924.jpg\" alt=\"\">\n            \n            \n            \n        <\/div>\n            <div class=\"infobox-content\">\n                            <h2 class=\"title\">Como a TAB pode auxiliar no atendimento \u00e0 RN n\u00b0 443\/19<\/h2>\n                                                                            <div class=\"infobox-button\">\n            <a class=\"eael-infobox-button\" href=\"#\">\n                                <span class=\"infobox-button-text\">Obter Ebook<\/span>\n                            <\/a>\n        <\/div>\n                                    <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-29e0e2c\" data-id=\"29e0e2c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-bf91673\" data-id=\"bf91673\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-034c639 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"034c639\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1686800\" data-id=\"1686800\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f93419d elementor-widget elementor-widget-google_maps\" data-id=\"f93419d\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe frameborder=\"0\" scrolling=\"no\" marginheight=\"0\" 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Carolina Sucupira, 33 - Aldeota, Fortaleza - CE, 60140-120\"\n\t\t\t\t\taria-label=\"R. 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