TAB — think about business

TAB · think about business

Smart apps + SoftExpert

Integration

From offline checklist to SoftExpert workflow

A complete flow — execution, synchronization, and treatments

  1. 1

    Field capture

    Your team records checklists online or offline in SmartApps Checklist — without losing pace, even without a connection.

  2. 2

    Instant handoff

    The treatment team is notified immediately and receives the activity ready in SoftExpert.

  3. 3

    Governed integration

    The integration opens the instance, organizes answers and evidence into grids, triggers NCs, emails, and attached reports — with end-to-end traceability.

  4. 4

    Treatment with impact

    In SoftExpert, treatment moves forward with Root Cause Analysis and an Action Plan — from field to decision in one flow.

SmartApps Checklist on phone — checklist data
SmartApps Checklist
SoftExpert on laptop — workflow and flowchart
SoftExpert

How it works

Four steps in the flow

From field capture to governance and treatments in SoftExpert — no rework, with end-to-end traceability.

  1. 01

    Execution and integration

    Field teams execute the checklist in Smart apps. Answers and evidence are queued and synced with SoftExpert, with visible retries and status.

  2. 02

    Portals

    In SoftExpert, the SmartApp Checklist portal consolidates record KPIs and the list of synced checklists.

  3. 03

    Instances

    Each send opens or updates the Checklist Registration workflow, with data, history, an attached report, and email notifications.

  4. 04

    Treatments

    The responsible team receives the demand and handles nonconformities, justifications, actions, and evidence — including NC approval when required.

Applicability

One flow for different field operations

The same model connects those who record in the field with those who analyze, approve, and treat in the back office.

Inspections

Equipment, assets, safety, maintenance, and operational routines.

Audits

5S, quality, standards, suppliers, and compliance checks.

Service calls

Technical visits, occurrences, tickets, and field validations.

Services

Work orders, contractor execution, and proof of delivery.

Data collection

Surveys, measurements, research, and structured records.

SoftExpert flow

Checklist registration in BPMS

The workflow starts at registration, checks for NC, and routes to a closing message or to approval and nonconformity treatment.

BPMN flowchart — Checklist registration in SoftExpert

Portals

Operational view in SoftExpert

Two portal axes: record monitoring with dashboards and the list of synced checklists.

SoftExpert portal — Records tab with dashboards

Records and indicators

Charts by unit, user, checklist, category, and period — a management view of what was executed in the field.

SoftExpert portal — checklist list

Checklist list

Grid with SoftExpert ID, title, type, user, and registration date — a clear bridge between app and suite.

SoftExpert workflow — checklist registration data

Instances

Workflow data in SoftExpert

The instance brings the checklist header, KPIs (nonconformity, incident, opportunity), unit, area, customer, and other synced attributes. The final report can be received as an attachment, with involved teams notified by email.

Grids and evidence

Checklist sections as grids

In SoftExpert, sections appear as separate grids. Each answer can open detail, justification, action, and photographic evidence.

Response grids by section in SoftExpert

Responses by section

Tables by category with order, item, answer (compliant / non-compliant), justification, action, and deviation.

Checklist answer detail

Answer detail

Modal with question, answer, justification, action, user, and synchronization code.

Deviation data and attached evidence

Deviation and evidence

Deviation type and description, geolocation, and attachments with photo and caption — audit-ready evidence.

Attached report

A complete report received by the workflow

Once synchronization is complete, Smart apps generates the report and sends it as an attachment to the SoftExpert instance. It brings together execution data, summary, answers, deviations, evidence, and signatures.

Smart apps · Report

5S Assessment - Auditorium

Completed and synchronizedAudit Report 3 — 5S Assessment - Auditorium.pdf

Unit

Bahia

Area

Administrative

Type

Quality

User

Diogo Brizolara

Instance ID

3140

Revision

Rev. 5

22

Total answers

13

Compliant

3

Nonconformities

81%

Compliance

CategoryAnswersCompliance
SEIRI — Sort560%
SEITON — Set in order4100%
SEIKETSU — Standardize475%
SHITSUKE — Sustain3100%

Answers and treatments

Is the office free of unused materials?

Compliant

Evidence attached · occurrence recorded · geolocation

Does the office have the appropriate amount of equipment?

Non-compliant

Ticket opened · justification and corrective action

The report may also include images, audio, deviations, geolocation, and signature/approval fields.

The team can also receive workflow and treatment notifications by email.

Integration history

End-to-end traceability in Smart apps

Without exposing the technical payload: track status (waiting, processing, completed, error), filter by instance, answer, or attachment, and open the timeline with SoftExpert IDs.

Integration history in Smart apps
Expanded history — instance

Instance

Workflow creation in SoftExpert with SoftExpert ID and SOAP timeline.

Expanded history — answers

Answers

Processed answers sent item by item, with status and retries.

Expanded history — attachments

Attachments

Evidence synced as attachments, linked to the instance.

Contact

Want to see this flow in your operation?

We walk through Smart apps + SoftExpert with portal, grids, evidence, and history — aligned to your process.

85 4042-3967 — CE

11 3164-4675 — SP

comercial@tab.pro.br